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We have collected some frequently asked questions and their answers on this page.


You can find your nearest Pentik store, check the opening hours and get more information about events at Pentik stores from Stores page. You can check the availability of the products in your favourite store from the webshop by clicking "Check store availability" link on the product page. The availability might change fast, so we recommend that you call the store and ask them to reserve the product for you.


The shipping confirmation email includes a link to the order tracking page. Read more about returns on the FAQ page.

More frequently asked questions.

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